4/10, Deficient
Janet D.
16 de maig de 2022
Location not ideal & not much to do. A car is a must. No wi-fi available in this apartment.
Took us almost 40 mins to find the apartment even with help of a Spanish speaking driver to the Real Estate Agents via video call.
No kettle available. Had to boil water in saucepan. This is a basic necessity that should be provided to overseas guests.
Tumble dryer was full of plastic bags.
Cups were dirty & not washed properly.
No wi fi available at this property (this is very important for overseas tourists to avoid high data usage).
Not enough hangers in wardrobes.
Globe light in bunk bed bedroom did not work. There was no bulb inside.
TV did not work. Cable was out of TV on the floor & we had to plug in ourselves to back of tv.
No instruction manual for guests in English and no instructions on how to use air con.
A key or fob is required to exit the gate so check out was stressful as we were not informed of the underground car park to exit after leaving keys inside the apartment. We had to ask a neighbour before the Agents messaged back via WhatsApp.
Whilst the view from the balcony overlooking the beach was beautiful however the lack of shops, restaurants and general facilities/services in the apartment was a let down. We arrived on a Sunday with nothing open so we had no food or drinking water. This information was not provided to us by the Agent. Thankfully, the Agents sent us a link for a Pizza restaurant where we were able to get some food & bottles of water. Other than that it was a ghost town.
We vacated after 1 night & booked an alternative apartment in Javea which was vibrant, full of life, ample of shops, bars & restaurant & a short walk to the beautiful sandy Arenal beach.
Anyone visiting Denia should stay nearer the port side. We did visit Denia Castle which had breathtaking views so would recommend doing that.
Unfortunately, we would not recommend staying at this property.
Janet D.
Estada de 8 nits (maig 2022)