6/10 Normal
Anthony Peter Mark
21 de ago de 2025
Very disappointed
The hotel, whilst it looks fine from the entrance, is tired and in need of significant investment. The location is fantastic. Best part. We had a superior room with a fabulous direct view of Monte Bianco. Bathroom is old, dirty pointing around the bath, fittings at least 20 years old, broken dirty fan, etc. And they don’t make the beds properly-no duvet cover-just a duvet sandwiched between two sheets which turns into a twisted mess by morning. Breakfast was ordinary-lots of pastries, limited fruit. Fried eggs we ordered turned up looking as if they had been cooked on a dirty barbecue pan and the bacon was inedible. We left both. Front and rear gardens could be lovely, but are poorly maintained. No one bothers to move furniture to mow the grass which is growing wild. Sun loungers in the back are old and broken. The spa is similarly poorly maintained and in need of complete closure and renovation. All in all a pretty disappointing experience for us in the so called “best hotel in Courmayeur”. When I spoke to the manager he became extremely defensive and didn’t seem to accept there was any problem. He asked me to speak to the housekeeping manager about the beds as he “didn’t know how to make a bed”. I refused and told him that was his job. Quite incredible. We live in Asia. This hotel wouldn’t last a week there.
Anthony Peter Mark
Se alojó 5 noches en agosto de 2025
