6/10
Though the hotel has stunning views and is a nice looking property, the service is not 5-star level. The staff are nice and polite, but most are clearly not trained in hospitality. This showed up on our first day, when our luggage was misplaced for over an hour. The rooms are also not what I'd expect from a 5-star hotel.
I would like to give a special shout-out to Guest Relations manager, Nina. She went out of her way to correct the hotel's egregious error and made sure to check in on us. She was very helpful and professional.
We stayed at the Olivar earlier on our Corfu trip and that was a true 5-star experience. The contrast between two 5-star hotels a few Km apart was stark.
Varun
Se alojó 4 noches en junio de 2025
