6/10 Normal
Deana J.
15 de jul de 2025
Bring your own washcloths ladies
First don’t expect an early check-in from Vacasa. We assumed the place was being cleaned since we were denied early check-in. Sign asks you to remove shoes indoors, no problem. The bottoms of our feet were black within 20 minutes. Floor was filthy. Then signs in bathroom say do not use washcloths to remove makeup and they don’t provide black washcloths or any other way to remove makeup. I expect to use items like the provided washcloths, lol. Vacasa told me to go buy cotton rounds to wash my face with! Vacasa also made me send pics of my dirty feet. The place had been cleaned but it was clear nobody had stayed for a long while due to the dust build up everywhere. So why couldn’t we check in early??? Positives is that it’s a very cute house and well furnished and once I spoke to a manager, Vacasa did refund the cleaning fee. It’s just a little over a mile walk to the lake so we were able to walk down to our boat every day and avoid searching or paying for parking. The bed mattresses are VERY soft which kills my back but I know that’s personal preference.
Deana J.
Se alojó 6 noches en julio de 2025