Casas rurales en Civitella Paganico

"I need a refund. Link they sent to check-in is in Italian. No english opt. I have to translate it w/ my other phone. Web page was slow and would freeze. I confirmed my check in, no room number nor code was sent back & instructions. No receptionist. Everything is online w/ very bad webpage. People at the place didn't help nor speak english while we were figuring out how to get to our room. We were all tired from the drive. We ended up renting another place close by w/ receptionist that speaks...

"Gran experiencia en la Toscana"

"Estancias bantante comodas y espaciosas, con cocina equipada y baño amplio pero compartido, si es muy indispensable hablar con el propietario o encargado del lugar para que proporcione la clave del buzón. Se complica un poco llegar al sitio si no se cuenta con auto pues de otra manera es en autobus desde Siena. "

"The owner and caretakers were fabulous! Loved everything about the place. Would highly recommend it to others. "