4/10 Mediocre
Gregory, Bella Vista
Viaje en familia, Viaje con mascotas
18 de may de 2024
Aspectos positivos: Personal
Aspectos negativos: Limpieza y instalaciones y estado del alojamiento
First the good…
They have a restaurant on property. Food was just ok. The people working there were really nice. Our sons stayed in the lodge and said their room was fine.
The rest…
When we arrived at the property we were told that they’d be adding a $16.50 a night activity fee since we’d booked through Expedia. And since we had both a room in the lodge and a “cabin” we had to pay it twice. We also had a dog with us. Their website said the dog would be $25 a night. They tried to charge us $50 until we complained about it.
My wife and I stayed in what Fontana Village calls a cabin. It came equipped with a toilet that was literally mounted to what I can only assume was a rotted out area of the floor via a piece of MDF. And when I say mounted, I am only referring to the appearance. The toilet absolutely was not attached to anything stable. You also couldn’t shut the bathroom door properly because the door knob would come off in your hand. In the kitchen, the refrigerator was covered in rust and sounded like it was going to give up at any moment. In the bedroom, the carpet (and why you’d have carpet in a cabin bedroom I do not know) was absolutely disgusting. And when I pulled back the comforter on the bed it revealed hair from what I can only assume was many past guests. Lots of hair. Since we were headed out backpacking the next morning, we simply covered the bed and slept in our sleeping bags.
Avoid this place. Go literally anywhere else.
Gregory
Se alojó 1 noche en mayo de 2024