Verona Uno

This hotel kept our money and still hasn’t refunded us. We booked through Expedia and when we called to let them know that we were there to stay with them they said they didn’t have room for us , we’re trying to get our money back. They are not responding to us or to Expedia’s emails. All we want was a refund, terrible terrible customer service do not stay at this Hotel

Took a trip with family recently, staff were very helpful and polite, as requested before arrival my mum was given a ground floor room. Hotel was extremely clean and staff were excellent throughout the hotel We had three rooms one ground floor and two balcony/terrace rooms these were excellent due to the lovely weather and air conditioning was fantastic Excellent breakfast and lovely trip overall