Hoteles cerca de Centro comercial Axis Mall - Calcuta

"yes"

"Yes - room was clean and comfortable. Staff was very active in supporting our stay. Amenities were good"

"All my criticism should be moderated by the price, overall this hotel is a good deal. The bathroom had a smell to it, and the restaurant's options were limited, but it was otherwise clean and decent, and a short walk to some malls for food etc.. I also walked to the ecopark, though it's a bit longer. It's a newer, quiet neighborhood, which was nice. The staff brought me a heater for the room when I asked, was able to get my laundry done, etc.. A good stay."

"service is quite good and stay is quite pleasant.All the staff are very helpful"

"The hotel failed to take payment at check-in due to their error. When I noticed, I reached out on WhatsApp and offered to pay, but I was ignored. A month later, they suddenly contacted me and aggressively pursued payment. I paid right away, but they then went silent and still have not provided an invoice despite repeated requests. This was unprofessional and frustrating, and I would caution others about their billing and communication."

"Cleanliness needs to be improved "

"Very tiny rooms, even smaller than OYO rooms. Bathroom fittings are very shabby and cheap quality. Bedsheets & pillow covers are so dirty. Breakfast is average, nothing to remember. The restaurant waiter and their service is also very lethargic as if they are not paid enough to serve the guests decently. Over all, better to avoid it and try to book a Homestay, many available in this area with better quality and service, if bigger brand name hotels are out of budget. "

"The hotel rooms are pathetic . The food provided is pathetic . No extra toilet tissue . You have to call them for additional tissue. The rooms are with water damaged. Single towel provided. "

"Firstly they didn't want to recognize the booking. Somehow I had convince. Room was extremely dirty, unclean bed and bathroom. electrical fault. etc though the behavior of staff was good. but they were helpless. "