Hoteles cerca de Cave Maze - Newark

"When we arrived just after 2pm it was like stepping onto the Marie Celeste. We finally found a few customers who told us that only member of staff doing front of house was getting ice cream for their daughter. When she appeared we asked about food but was told that the kitchen closed at 2 and that we would need to go out if we were hungry. Checking us in, she was very pleasant but hadn’t read my email sent a couple of days before to say we were bringing a dog which didn’t smack of...

"Very comfortable and well equipped"

"Staff Pamela was very accommodating and helpful. Amenities is great, spa and warm pool quite relaxing."

"Good location. Clean. Quiet. Lovely service."

"The room wasn’t clean, the headboard on the bed was worn and ripped, underneath the bed was filthy and full of hairs, a previous guests glasses were left in the room, a small used soap bar used unhygienic and not enough for 2 guests, other items were also not replenished, despite having a previous stay at this hotel which was good this one did not live up to the previous standard and the member of staff on reception was also quite rude"

" We stayed for a night. Excellent support from James. In a quiet area and nice and clean room with comfortable bedding. Bathroom a bit small but clean and had all facilities. John Lewis tower fan was so essential for the night as it was hot. Ty James. "

"Manager very attentive upgraded rooms because of an issue with air conditioning. Small fridge would have been a bonus but everything we needed in all our rooms, extra water and condiments in hallway. Fresh fruit was a nice touch. Restaurant was 10/10. The only disheartening incident was being refused Scottish bank notes, it is legal tender, definitely not the welcome we expected. Scotland is still part of the United Kingdom."

"Easy parking"

"We paid a premium price for a very standard room. Double bed with hard pillows. Very dated in the decor and furnishings. I was disappointed with the whole experience. Set menu for the evening was very pricy and was underwhelming. Breakfast was what saved the day, nice ingredients, great selection. Staff were friendly."

"Beautiful property and decor however the main let down was the service of the staff in all areas of the hotel. We experienced poor service at breakfast, the bar, and reception. Staff seemed so disinterested it really made the overall stay unpleasant."

"Convenient location and clean. Easy checkin with the key available from pub across the road. Had unusual single cup kettle and coffee maker and good selection of teas and coffees. Lights and bathroom tap were on timing sensors and both were a bit annoying particularly the tap when you were trying to fill a jug for the kettle. Bedclothing was a bit tired and there were only 2 fairly flat pillows on a standard size double bed. The thing I really didn’t like though was the musty smell of bedding...

"Really lovely quiet location exactly what I needed Will definitely stay again "