2/10 Horrible
Iain
28 de jul de 2025
Aspectos negativos: Limpieza, personal y instalaciones y estado del alojamiento
Check in was not very welcoming or informative. We weren't told about how to get in during bar closing times with a key in a Lockbox.
Breakfast is only served between 9 & 10am with No Flexibility. We were offered a sandwich to take away instead, which looked disgusting so didn't eat it. Also, we stayed 2 nights and on the 2nd day we returned to the property at noon (the bar was closed) so we couldn't get in, it was all locked up. The entrance door for the accommodation is different to the one to the bar. Only by chance we saw someone inside and knocked on the window. She said you can't check in until 4pm, but after explaining we'd check in the previous day, she let us in, but with no apology. When we explained this to the manager the next day, he asked : didn't anyone give us the Lockbox Number ? After we said no, he shrugged his shoulders with no apology. Our room was average at best, and the mattress was very uncomfortable. Would not recommend.
Iain
Se alojó 2 noches en julio de 2025
