4/10, Deficient
Nichola
Viatge en parella
6 d’oct. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
The communication was really poor. I only got an answer from the hotel on the day of arrival.
The emails were polite but the in-person customer service was not good or welcoming.
The lockbox is faulty and difficult to open, unless you rive it open at the bottom. There is a knack to it. You won’t be able to open it if you have arthritis or hand issues.
The general building is dingy. And rundown. One of the windows in the corridor had a wooden panel in.
The room we stayed in was one of the better ones, I imagine, but the mattress was extremely soft and old. Do not sleep here if you have a bad back or shoulders.
The main room was clean.
The sugars for hot drinks were from McDonalds!
The bathroom was not cleaned properly. There were bits of dirt and scum on the floor and bath panels. And around fittings and fixtures.
The water was hot and plentiful. Toilet rolls and toiletries were included.
No towels were provided. We had to ask for them the next day.
It is more of a hostel than a hotel.
No breakfasts were provided when we stayed.
It’s worth no more than £40 per night. I would never stay here again. It wasn’t a good overall experience.
Nichola
Estada de 2 nits (set. 2025)
