4/10
Im giving the Claire Hotel a 2 star only because the person who assisted me was very pompt & polite. This place is not as listed in the photos. I initially got cabin 11, which says it could hold up to 10 person. However, the cabin is very small. I suppose it's an okay place to lay your head but I would never return unless there are some major renovations made. The cabin smelled, stains on wall & visible mold in the vents. I alerted the staff, which they were accommodating and offered me another cabin. We moved to cabin 9, which was a little more cleaner than the first and did not have mold in the vents or ceiling. It wasn't sustainable for me & my family. The place had planks of the floor slipping around every time someone walked on them. The wall plugs are all loose. The electric is wonky, things flickered as you walked or sat down somewhere. There was only cold water from both restrooms, it was nearly impossible for any of us to shower. There were bugs inside and a huge spider on the porch blocking the door. I paid for 4 nights but we were only able to stay 1 night. My family and I did not feel safe. I let customer service know that i was leaving after the first night. We turned off the air, all the light and locked up the place. Unfortunately i lost out on money not staying the whole time. I had to get a hotel about 30 mins away and pay even more since we were a party of 10. I wish the place looked as described and was everything we wanted it to be but sadly it wasnt.
Phyllis
Estada de 4 nits (juny 2025)