4/10 Mediocre
Birgitte M.
6 de feb de 2026
Aspectos negativos: Limpieza
This was the first time for us for Vrbo. We were very disappointed with the cleanliness of the unit. The floors were dirty and gritty. We had to wear shoes cause you could feel the dirt on our feet. The bathroom smelled of old pee. There was no extra roll of toilet paper available. We had to use Kleenex. We had difficulty with the TVs. I messaged the owner and the owner said they were not available and that we would have to use the TV that was working. They had mentioned that if there was any issues they would be next-door to the unit we were in. We were never asked how things were going for us. They knew this was the first time we had used a VRBO. We finally managed to figure out how to operate the TV. There was a manual in the room that was not updated whatsoever. The stove, top and windows to the balcony were dirty. The balcony had never been swept.. the whole unit really needed upkeep. The bedroom was pretty good. The mattress and bedding were in good shape as well as the towels. Overall, we would never stay there again and the owner was informed about the difficulties we had and also told that we would never stay there again. Response was that cleaners would be informed of deficiencies. Overall, this has left a bad taste for a first time experience. The resort itself was actually quite nice. It had a nice pool and hot tub. The hallways had been recently renovated and looked quite good.
Birgitte M.
Se alojó 2 noches en febrero de 2026