6/10 Normal
Sajiv S.
18 de ago de 2024
Aspectos positivos: Limpieza
Not a Bargain!
The website showed this place to be very nice. The check in process and the facility looked very good at first. But then when we arrived, they said the refrigerator was not working, only the top portion was working. The tv is not working. When we went to bed, the bedsheets were not clean. It took after the 2nd night for us to get clean bedsheets and comforters. The gas was not working for part of the time. The AC is only in the bedrooms and was working well. The bathrooms are outside with all the mosquitos around. The hot water was not working until the 3rd day and we took several showers with cold water. The housekeeper took a day off and there was no one to cover her for that day. The pool was clean and we swam in it. In preparation for leaving, I reminded them that they had agreed to store our luggage since we had a midnight flight. But now, they said they cannot store the luggage because they had a guest coming in that same day. I was very angry because we had decided against a different location that would not store our bags and now this place was going against what they had already agreed to. In the end, they did store the bags. I was not happy with our stay over all because it was not what was promised. When you pay for 12 eggs and only get 8, would you pay the same amount? This place is VERY overpriced. They did agree to pay our taxi to the airport, but too little too late. Please negotiate the cost if you stay here because a lot of things won't work.
Sajiv S.
Se alojó 5 noches en agosto de 2024