2/10, Horrible
Donald
Viatge en parella
12 de nov. de 2025
Resort is falling apart !! many areas closed down with caution tape or cones. Horrible septic smell throughout the hotel.No hot water, electricity was out, slippery floors. Chairs have been spray painted multi times are all cracked, stained and broken. All if the water features are broken and falling apart. Private access to pool is false yes we could access pool from our room but all quests had access. Statues in pool are also deteriorated. Beach is nonexistent. All of the furniture is broken. Internet is spotty at best restaurant has very limited menu and overpriced. Food was poor quality. All of the advertised bars are false there is one bar by the upstairs pool. Was promised bottled water at check in and a bottle of wine Never received anything Tried speaking to staff regarding problems only excuses they told us yes we know we many problems but limited money and no one to take responsibility. We ended up switching hotels beware of getting scammed. Pictures are not current do not represent current condition




Donald
Estada de 3 nits (nov. 2025)




































