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"What I truly appreciated about the hotel was its perfect location, nestled right in the heart of the old quarter near the hoan kiem lake. Despite the lively surroundings, the hotel itself offered a peaceful retreat. More importantly, the friendly staff were always ready with a smile and helpful advice for moving around Hanoi and booking tours. "

"My wife and I had an outstanding stay. The staff in every part of the hotel were incredibly attentive and helpful. Always with a welcoming or goodbye smile. The room had one of the most comfortable beds and linen combos and so slept extremely well. Breakfast each morning offered a lot of choice. The location makes exploring the old quarter super easy without feel g you are in the midst of it. I would return "

"GREAT HOTEL, GREAT SERVICE, GREAT STAFF"

"Booked two rooms for a two-night stay. The rooms were clean both the location and breakfast were excellent. Very friendly staff! Will stay again when I visit Hanoi. "

"Een woord geweldig!!"

"Staff very polite & Friendly Room very modern & clean"

"I had a family connected room. It was clean, stocked with toiletries and water. The staff is friendly and accommodating. I had a great stay. "

"I had a fantastic stay at Hanoi Le Chateau. The staff were incredibly welcoming and went above and beyond to ensure I was comfortable. We got a free room upgrade. The room was spotless and modern. Highly recommended. "

"The staff are lovely! They go above and beyond, and are very helpful. When I had a migraine and couldn't make it to breakfast, they sent up a breakfast plate and especially made hot ginger tea for me. My partner would get their advice on appropriate attire for some of the places we visited. Every single person from front office to restaurant to housekeeping were warm and lovely. "

"Absolutely ten out of ten. Staff, location, room, facilities and breakfast were excellent."

"Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable!"

"The staff were fantastic. They were very kind, friendly, knowledgeable and helpful and made us feel welcomed every day. We enjoyed the variety of foods available each morning for breakfast with excellent service, and the location of the hotel was perfect for access to restaurants and local attractions. The spa services were also very good. We would be happy to stay there again. "

"Rooms are well appointed. Included breakfast was the best I’ve had in a hotel. Staff were very helpful. Great location to get everywhere."

"Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again."

"Staff and service were exceptional. Very nice room."

"Simplesmente o melhor hotel que ja fiquei em Hanoi. "

"Schönes Zimmer, sehr sauber! Das Personal war sehr zuvorkommend und kompetent. "

"We had a wonderful stay at JM Marvel Hotel & Spa. Right from when we arrived, we were treated as First Class guests. Mai Linh and her associates were awesome and genuinely appreciated that we chose to stay at JM Marvel. We will highly recommend anyone visiting Hanoi to stay at this hotel as it is a nice small boutique hotel that is located centrally in the Old Quarter. We are going to tell our friends to book here too. Thank you Mai Linh for making our stay memorable. "

"Good location, amazing breakfast, helpful staff"