2/10 Horrible
Claire
Viaje en pareja
9 de feb de 2026
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
Place was unfinished. Very noisy every night due to construction of the monorail being built infront of the hotel. First night there they had very low water pressure and no hot water. And then Ms. Kamar the waitress with the smile, ripped us off two times for dinner. She kept changing our bill multiple times and wanted dollars instead of Egyptian pounds. If you are in Egypt, you should only be paying in pounds, not dollars. After my husband and I had dinner, not only did we pay extra and a very generous tip, we went back to our room and then got a phone call saying that we underpaid by $4. It didn’t make any sense. Kamar came to our room and said it was her fault that she made a mistake on the bill. Ok one mistake we understand, but then the following night after dinner, we paid in pounds. We asked her to double check the bill to make sure everything was accurate. We gave another high tip, she said yes it’s all good. Then we go back to our room and go to bed. Later, at 10pm at night she came knocking on our door demanding more money and said she forgot to charge us for the wine. My husband & I knew that she was trying to scam us now for a second time. Because of this, we will never ever return. And I won’t recommend this place to anyone! We are kind people but will not accept being treated like this by anyone. Very disappointed!!!! Terrible terrible place.
Claire
Se alojó 3 noches en febrero de 2026
