Casas de huéspedes en Bury Saint Edmunds

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"Friendliness of owner/comfort"

"Excelente hotel. Una sorpresa en el pequeño pueblo de Bury St Edmunds la limpieza, el cuarto y el desayuno. Muy recomendable. "

"I had a great stay at the Autumn House. Major hotel chains could learn from them when it comes to tea and coffee supplies in the room. Room was clean and comfortable. The owners very courteous and helpful, offering information about the local area such as transport, shops and food places. "

"El hotel es excelente en comodidad, calidad, limpieza y demás. Su único problema es lo engorroso de la reserva y la falta de personal físico en el área. No todo el mundo tiene destrezas tecnológicas y no todos disponemos de internet si venimos de paises fuera de la UE. "

"Hospitality and customer service excellent. Room beautiful, clean and comfortable. Bar and restaurant is welcoming and has a wonderful ambiance "

"A lovely stay in the accessible room. Had everything you could want. A delicious breakfast was served in the morning. Very helpful staff allowing us to pick up the key early as we were there for a wedding. Highly recommend The Grove House Hotel"

"Nobody waited for me; I couldn't make the check-in because no one was there. I was alone in the middle of the night without any help. Nobody replied on the phone, and Hotels.com couldn't even refund me. It was a complete disaster and a lack of respect in all senses. Everyone provided horrible service, and I’m disappointed. The hotel looks terrible, and the staff is not professional at all. I had to book another hotel, and nobody replied to my messages. It is an awful experience; don't go to that...