2/10, Horrible
Xiao
Viatge en família
10 de gen. de 2026
It's hard to find a parking spot here. After checked in, they told us we need to pay extra Euro 10 per person per night if we want to access the swimming pool. This extra fee for using the swiming pool was not shown on Expedia website. They argued the reason was due to my room type of "without spa". I dont do SPA and don't need SPA, but do like pool and hot tub. Double checked terms and policies, spa is separate from pool and hot tub. SPA is a separate services. Nowhere indicated room with SPA is entitled to use pool and hot tub. And nowhere indicated room without SPA is not allowed to use the pool and hot tub. Further, the fee policies didn't say that an extra fee will be paid if guests are using the pool and the hot tub. However on the website, everywhere indicated Everyone will enjoy the pool and hot tub. I contacted Expedia and no practical solution at all. I collected all evidence and filed a credit charge dispute with my credit card carrier already. It is misleading information and misrepresentation by marketing usage of pool and hot tub to attract guests. However, it didn't describe guests need to pay extra fee for access the pool and hot tub, what a scam.
Xiao
Estada d’1 nit (gen. 2026)


































