Viatges a Brooks

The mattress was excellent! There seems to be some upgrading going on. It would've been perfect if the same breakfast buffet with made to order omelettes were still being served and if the pool was open. Otherwise, it was a clean and peaceful stay.

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From the pics the hotel seemed pretry nice. Once I arrived staff was nice and accommodating. I flew in super late checked in around 4am with my child. I was awaken at 7ish am to a bed bug crawling on my SONS BACK!!! I was livid, I cried in anger and packed up immediately. They did resolve my issue as far as the refund but I had nowhere to go in a foreign city. I had to go through hoops to get to another hotel with a toddler stroller and luggage. I hope to God I dont bring anything home

Check in was smooth and quick. Room was okay. Shower curtain would not stay closed so the floor was soaked because the tub/shower was small. Carpet at the entrance into the room was puke stained as well as other areas in the hall on the 4th floor. Thankfully the room was not carpeted & seemed clean. Our air conditioning was tremendously loud and rattled when it kicked on but it did keep the room cool. The bed was comfortable. There was no ice machine except on the second floor and the front desk did not know that. The pool water was murky. We did not stay for breakfast the next day. The staff was friendly. The lady cleaning rooms was the most knowledgeable about the location of the ice machine. Hotel is older and has had some updates but needs a thorough hall cleaning and bathroom update.

Our room was spacious and clean. Breakfast was good. Staff was very friendly. The only thing I would like to see improved is the signs at the entrance to the parking lot. It's located on a curve and not enough lighting. Hard to see.