Do you want to be threatened by aggressive staff?
Wait while police remove one of the vagrants who attempts to take up residence?
Or, best of all, spend the night in what is used as an extension of the local womens' refuge by police, having bricks thrown at your window by one of the neighbours who is attempting to get to his wife, as he is (once again) trying to kill her?
If so, then this is the place for you!!!
Such is the nature of the establishment that at night Reception is manned by a very rude and aggressive "doorman" (their description) i.e "bouncer", to deal with the anticipated "incidents".
We did bring this employee's attitude to the management's attention but they didn't seem to care or be prepared to address it.
This is very unfortunate as the hotel is ideally located, close to the beach and all the amenities. However, should you be planning to visit Bournemouth there are many other much better hotels in the area and I can only recommend that you stay in one of those.
We shall definitely not be returning!
Ventajas: The location.
Inconvenientes: The staff and management's attitude.
Some customer service training would not go amiss!
Ubicación: Central location, close to the beach and all amenities.