Vacaciones en Isla Batu Kawan

utilizamos la habitacion familiar. muy amplia y confortable pero quizas le falta una actualización. el desayuno correcto. la atencion muy buena.

Poor staff services......

My stay was disappointing because several basic amenities and services did not meet the standard I would expect from a hotel. There were no complimentary coffee or tea-making facilities in the room, which is a basic convenience provided by most hotels. In addition, breakfast only starts at 8:00 AM, which is far too late for business travellers who often need to leave early for meetings or work commitments. The hotel's location is also quite inconvenient, as it is far from restaurants, shops, and other essential amenities, making it difficult for guests to access basic services. Another issue was the low water pressure in the shower, which affected the overall comfort of the stay. Overall, the experience did not meet my expectations. The hotel falls short in providing several basic necessities that are commonly available at other hotels. I hope these issues can be addressed to improve the experience for future guests.

Location is good close to Gurney Plaza and Paragon Mall. Staff very welcoming right from arrival through to the time to depart. Rooms are well sized and very comfortable. Highly recommended if you are wanting to stay in Penang instead of the beach area at Batu Ferringhi.