Hotels a Shirogane Onsen, Biei

"十勝岳側ツインルームから、運良く雲海が見れて最高でした！"

"Check-in の時間に遅れたのに、丁寧に対応をしていただきましたが"

"Clean & new, but the room is too small."

"Great breakfast buffet and very comfortable room! We really enjoyed our stay here!"

"ラウンジがあり、そこにはなんとビールもあり飲み放題でした。"

"客室は清潔で申し分ありませんでした スタッフの対応も明るく、楽しい旅行ができました 共用のシャワールームに髪の毛が多くあり、スタッフというよりも、泊まってる方、一人ひとりがお互いに気持ちよく使えるような配慮が大切だなと感じました"

"Really good location, near restaurant and supermarket and bus and train."

"広くて清潔で"

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"A small hotel but very cute settings. Have a playground for children. Room is very clean, comfortable beds. Staff is very helpful. We stayed at the 2nd floor. There is no elevator, but the staff help us and have the luggage delivered to our room. "

"We loved the special character of the hotel and our room. Our room was clean and comfortable. The breakfast was excellent. "

"どうもありがとうございました。またよろしくお願いします"

"かか"

"The tablet check-in does not work, and it also failed for other guests the day before and in the same day. The provided phone number is unreachable. The building is a design failure—calling it “noisy” is an understatement, as every word and footstep of other guests is noticeable. Communication with the accommodation is only possible via email, and no assistance regarding noise issue was provided. The rooms might look nice in theory, but in practice are poorly executed without any soundproofing. "