Aura Leisure Centre

Staff was friendly and welcoming. Breakfast was filling. Rooms were a little on the warmer side and the shower water temperature sometime varried.

Booked a room to come over from Wales to watch Olivia Dean I asked the hotel if it was possible for an early check in, they told me that they would let me know. We got to the hotel around 1ish they gave us a room but it was right next to the club which is next door. You might aswell be on the club grounds. We politely asked to change and if it was possible that we could check into another. We were told they would ring us when a room was ready, so we went for a walk. We were absolutely exhausted and needed a rest and to get ready, so we headed back to the hotel in the hope they would ring us when we were on our way. We arrived and we asked the girl behind the desk if the room was ready, she forgot to ring us as she was too busy chatting to her friends when we arrived. We were then told that the restaurant or breakfast room wasn't open for a few days as it was under refurbishment. We were not told this when booking even though we paid the full asking price. Breakfast was a couple of plates with mini Danish pastries and a bowl of fruit!! VERY DISAPPOINTING!! Especially for the price what we paid. We were not even asked if we had a nice stay otherwise I would have said all this at checkout We left disappointed and probably won't return

The service at The Dylan was superb! Everything from the desk staff to restaurant was first rate. We stayed three days before flying to London for a brief visit before returning. The staff was helpful in putting our extra luggage aside until we returned, at which time everything was brought to our room in advance. We highly recommend staying here!