6/10, Acceptable
Helen
Viatge en família
6 de nov. de 2025
Què li ha agradat: Neteja
The staff was courteous, the room was clean. However first when we arrived there were these personal items out front as though someone had been evicted, second the beds were not so comfortable. I have known Embassy Suites to be at least a strong 3 1/2 maybe 4 Star hotel but I was a little disappointed. Breakfast was a little chaotic prepared to order is not subject to only an omelette, yet they proclaim made to order breakfast.
May I also suggests that the establishment insure the rooms furniture and decor be kept in good condition. Some of our chairs were damaged we were missing a desk lamp. I think rooms should be inspected on a weekly basis because things happen things get broken or what have you. I like to give benefit of doubt maybe it was a bad time, which is not an excuse for the hotel industry because people are always coming and going.
Helen
Estada d’1 nit (oct. 2025)
