Viatges a Arcola

Overall a very nice stay at this hotel. I am new to Rome so it is difficult to say what the standard usually is but this hotel is in a quiet and safe part of town but still withing walking distance of very nice restaurants (Osteria Urbana is great!) and the Bologna Metro station. We decided to walk to the Colosseum which took us 45 minutes going past the Fontana di trevi. The view from the patio is very beautiful with lush vegetation and quite a few green parrots to keep one looking ever towards the sky. The breakfast buffet is OK, nothing spectacular but there is a wide range of alternatives. Staff is very helpful and always on hand and we enjoyed every interaction with them as they are so kind and warm. One negative for us was the lack of free bottled water which I do think should be standard in an hotel but that is perhaps just a personal thing for us.

Meget centralt placeret med venligt personale. Morgenmadsbufetten var ok, men ikke noget der går over i historien.

Very small room, I called down to concierge and they could not understand my Australian accent and decided to just hang up in my ear, I called back and they just dismissed my complaint, I will not recommend this hotel

Worst hotel experience ever! The elevator was broken throughout our entire stay, making things extremely inconvenient. To make matters worse, the guy at reception tried to charge me twice for the city tax, even though I had already paid it just 10 minutes earlier! Absolutely disappointing. I would not recommend staying here. I will NEVER comeback! I also felt terrible for the poor staff member who had to carry our 23kg luggages from the 3rd floor all the way down to the main floor. Worst experience!