4/10
The rooms are outdated, expected more… my parents couldn’t sleep cuz of the noise from ventilation downstairs. There was a very loud music till 3 in the morning everyday, which is not possible to sleep with.
First room they gave to my parents was dirty and carpet was smelly. They gave us rooms in different floors even though we booked and specially asked to book near by.
Receptionist Farsam very professional, tried his best, F&B Staff very nice. Female receptionist was mean & said from behind why we chose this category bc we complaint how loud the music was…
The lights, AC don’t work, windows don’t close. The keys were blocked every time that we had to go to reception every time we return to hotel.
We were also disturbed because we were forced to check out even though out check out date was different but not a big deal.
The hotel from outside looks fantastic but inside not so much. Everything is broken and not repaired.
Mert Ali
Estada de 11 nits (maig 2025)