4/10 Mediocre
Kathryn
Viaje en familia
1 de ago de 2025
Aspectos negativos: Servicios
We reserved a twin room for two non couple adults. On arriving we found that we were given a double (1 bed). When we asked to either change or for staff to separate the beds, we were told no one was available. We offered to separate the beds ourselves if we could just have the linens and were told that staff didnt have access to the linen cupboard. We were given one extra comforter and tokd that the beds would be made right in the morning. We separated the beds ourselves and improvised with what we had. The next day staff didnt touch the room...no new linens, no new towels, no tea bags, nothing. Our final day we were given two twin comforters, but our improvised linens (improvised by us) were not changed. Staff was never available to assist us as they were busy with patrons of the bar and restaurant. There is no dedicated staff for the hotel. There is no closet, no space to dry wet clothes (for a hotel in the Scottish highlands), very few amenities. I would not recommend staying here.
Kathryn
Se alojó 3 noches en julio de 2025