6/10 Normal
Helen M.
18 de mar de 2025
Aspectos positivos: Limpieza
Roomy
The Villa was beautiful. We had some issues with the heating and cooling systems. The bedroom units were not functioning properly and were very noisy. The dishwasher leaked badly the first time we used it. The property manager was quick to respond and changed it out but the replacement unit was not properly installed and we fought with it for the remainder of our stay. The power also went out to the whole house on the weekend apparently from using too many appliances at the same time. There were instructions for what to do but no way to access the equipment as it was in the private areas. I attempted several calls and messages to the property manager but did not ever receive a response. After sitting in the dark for an hour or so my partner and his buddy (both electricians) entered the private area and flipped the main breaker switch to the house which they said was in really bad shape and restored the power. Overall we enjoyed our stay with ample space for 5 of us. Everything was spotless, the beds were comfortable and we were given a great welcome tour of the villa by Lisa.
Helen M.
Se alojó 8 noches en febrero de 2025