"Massive and clean room, close to shopping mall, breakfast has lots of varieties, staff were friendly and helpful.. Excellent choice for staycation"

"ホスピタリティが、満点。すべてが最高。"

"Clean room. But definitely outdated. Not what I expected for St Regis standards. Sockets fell out of the wall, safe in room wasn’t working, fixtures were installed slanted and there wasn’t much attention to detail. I left feeling wanting more. Best thing about staying here was definitely the bar. Visited on all nights we stayed here. Amazing live music. However, Toilets at the bar were in a horrible state by the end of the night and you could tell it wasn’t cleaned all night. Good variety of...

"Service is Amazing , Sam manager from Front Desk is really helpful and excellent. And Henry from F&B Is Excellent for giving all the information About Jakarta . And All the service from Orient Hotel . Definitely will stay again !!!!"

"Everything was perfect except for controling the room temperature during a sleeping time. Thank you !!"

"All was ok"

"We have stayed at many Fairmont’s, also Accor members we have been here as well before! The hotel needs to be upgrade The charging ports for electronic devices were outdated , the bathroom had a leak at the sink the first night we arrived it was fixed and okay - The pillows in the bed were flat! We like Fairmont’s but were disappointed in our recent stay here We were also married at a Fairmont many many years ago ! So we are aware of the potential the property has always carried through the...