"I want to start off by saying that you are definitely getting your money’s worth when you stay here. The whole experience was incredible from the very beginning. When you drive up, it feels like you’re nowhere near anything, and then once you arrive, it feels like paradise. The staff really takes care of you. If you’re an English speaker, just be patient with them. No one has an attitude, and if you ask for something and they can do it, they definitely will. The room I got was right in front...

"Terrible follow up. "

"Breakfast menu was wonderful, great choices of à la carte and buffet catering both Asian and Western breakfasts. Service everywhere was kind, extremely attentive and timely. The room is cleaned twice a day and left in pristine condition. You can call for a surprise of the day once a day for a treat brought to your door. The pool and communal areas are always clean, and the beach is paradise. Although it's located in the centre, it is still quiet as the resort is so large, and ideally located to...

"Excellent balance between quality and service prices…"

"Disappointing Experience at Ritz Carlton, Koh Samui I had high expectations for my stay at Ritz Carlton, Koh Samui, but unfortunately, the experience was far below the standard I anticipated. Villa Room Issues: The villa I stayed in was surprisingly small, with old-fashioned decor. It also appeared poorly maintained, which took away from the luxurious experience you’d expect from such a high-end resort. Limited Amenities and Poor Housekeeping: The amenities were very limited, and basic items...

"Fantastic place and people. Amazing villas. Would highly recommend, although I understand it is closing for a 2 year renovation very soon. "