"Great location and a well-maintained, clean property. However, the dining experience was disappointing as all restaurants had the same menu, which became repetitive. The resort feels more suited for families with kids rather than couples. Breakfast was average, and the service did not match 5-star standards—staff at live counters asked us to come back instead of serving at the table. The Indian buffet night was below average. Management was missing everywhere including on breakfasts, only...

"Great"

"I would give the staff MORE than 5 stars if I could! They were all amazing. Not one staff member that we interacted with was anything less than incredible. They were kind, friendly, helpful, going out of their way repeatedly to help. Sheraton Samui, you have an awesome staff!"

"This is an amazing property and the staff are wonderful. Fully enjoyed our stay here."

"Our stay at Centara Reserve was truly unforgettable, and that’s largely thanks to the incredible people who made it so special. Fah went above and beyond in every way, and the fact that she shared a birthday with Donovan made the experience even more meaningful. She made sure it was celebrated in such a thoughtful, personal way that we’ll never forget. Her warmth, attention to detail, and genuine care really stood out. Sai, the manager, was equally amazing. You can tell how much pride he takes...

"Everything is best"

"Everything Amazing! Definitely back again "

"Wonderful spot. Service was impeccable. Beautiful views especially the higher up on the hillside your villa is. Food was terrific but they could use one more restaurant for dinner to offer options with 100 villas on property."