"Perfect location for a next day flight from Heathrow."

"Excellent all round food was well prepared but kept running out of items."

"Excellent"

"This is a beautiful hotel in a wonderful setting. The hotel has recently been refurbished to a very high standard. There is ample seating outside which is great on a summers day,The grounds are kept beautifully. The hotel is an old building, unfortunately no air conditioning in the bedrooms due to the age of the hotel, but fans were provided, as we visited on the hottest day of the year. The hotel is very welcoming, all staff are very friendly, polite and helpful… a special mention to Helena on...

"This is the second time I have stayed here, and we will be back. Staff are really lovely and very helpful, rooms have everything you need, are very clean and comfortable. We have stayed in other hotels nearby that are more expensive and nowhere near as good. Would highly recommend."

"Good food and a clean and very comfortable room. The staff were all very helpful and friendly. The facilities included full spa services including very good facials and the rest of the treatments. The swimming pools were clean and were providing experiences for small children whilst rhe other pool catered for over 18s. It was a relaxed and very comfortable way to spend 24 hours catching up with my sister. The only down points we found were that we could not open the balcony door even after a...

"Functional, but very dated and under loved hotel."

"Beautiful location, excellent if staying with pet, lovely walks in near vacinity. Good selection of food in restaurants and excellent breakfast,"

"good parking. a sign showing how to.get.into the hotel area would.be very helpful (ie at the traffic lights and roundabout) as took us a while and we used to live here! quilt lumpy but warm enough. loved the shower!"

"The houseplants in the conservatory hadn't seen water in weeks! Food was mediocre. I was in an accessible room. The facilities were not accessible. eg there was a bath not a wetroom. Handles in the bathroom were not lever handles. Towels had been left 5 feet up!"

"I found everything to be above average. Good service. Enjoyed our stay."

"The Grange 2 building should not be opened for guests during a heatwave. Before arriving I asked if they had fans/air con and I was told there would be fans in each room. We had no fan. When I called reception they seemed very frantic and said there were no additional fans to give. We had no windows either, we had a door but being on the ground floor facing the car park a lot of people were walking past the room. It was very stuffy and unpleasant. The bed was very soft and the bed...