"The service at the Neela was unparalleled. The staff were unfailingly pleasant and helpful, but never fawning or in the way. Make sure to visit not only their downstairs cafe, but also their rooftop restaurant. Highly recommend."

"This is a hotel of opposites. Great location in stone town but down a dark alley you can’t quite drive to the door. Helpful reception but we’d booked 3 rooms and they initially gave us 2. Lovely clean spacious rooms but others with no view or very noisy. Wonderful old character but random electrical sockets - could only have the (empty) fridge OR the kettle OR the light plugged in. Clean bathroom with plenty of hot water and shower gel but no soap to wash hands at the basin. Great terrace for...

"Everything about the hotel is just beautiful. We really enjoyed our stay. If I find myself in Zanzibar again, it would be the hotel I would stay in again."

"The room was large and very clean. The staff were very helpful."

"Extremely slow check in and “room assignments.” Location of bedroom was in a place very noisy all day and all night long. Besides, we had to sleep with the window open (which didn’t help with the noise either) as the smell of the room was very strong (probably a chemical for the mosquitoes). Breakfast was ok. Location was very good close to Stone Town little streets and port."

"An absolutely amazing stay! The rooms were really nice and comfortable. The place is right on the beach (literally, you step onto sand once you enter through the gate). And I can not say enough about how thoughtful, considerate, and kind ALL of the staff are - (for example, they stood by our chairs when we left our towels etc to go into the ocean without us asking or anything!). Definitely will be recommending to all my friends."

"Amazing stay!"

"Jambo! Geweldig personeel, with a smile! Kamer oké, maar het blijft Afrika. Bedden erg hard en kussens 3cm dik en keihard. Andere kussens gekregen, leken wel opgeblazen strandballen! Douche oké, warm water snel op. Veelvuldig stroomuitval, vooral ‘s nachts, resulteert in gepiep van airco en telkens een soort ‘ding ding ding’ uit de luidsprekers als de power weer terug was. Veelvuldig wakker daardoor en slecht kunnen slapen. Restaurant mega groot en op Italiaanse basis. Soepen vaak...