"Muy amables en todo momento gracias "

"This place surprised me in a very good way! I read reviews and I was a little hesitant about it. I had a wonderful time at Dreams and Secrets. Service was excellent! Happy staff always w a great attitude! Food was great! All restaurants were delicious. All amenities were great. Staff way friendlier than Secrets Akumal for sure! I highly recommend this hotel. I will be coming back for sure. "

"Food was not the greatest- not all the restaurants were open every night- entertainment was minimal- overall was not clean."

"Beds in the beach were old and uncomfortable"

"Pésima experiencia, el personal de mantenimiento abrió la habitación SIN PREVIO AVISO y mi familia aún estaba dormida. Se informó a Gerencia lo sucedido y la gravedad por que habia una menor en la habitación y lo único que indicaron es que estaban arreglando una falla interna del aire y que así era el protocolo entrar a la habitación a revisar la falla. Nunca entendieron el punto de lo que pudiera suceder si alguien se encontraba bañando o cambiando en su habitación al entrar ellos de esa...

"Todo muy bien"

"It was a beautiful place that needs some TLC. Maybe we just missed busy season but only a few guests there so it was a little spooky for my daughter not seeing anyone in this huge place. The very few staff members we saw were really nice but spoke little English so couldn't ask them much. That's ok since I was visiting their country and know basic Spanish. From a distance the pools look really nice but tiles falling off and not the cleanest, hot tubs half full with debris in them or closed...

"Very clean and super friendly staff. The location was perfect because it was a few steps to the beach. The hotel’s restaurants were so good and at a decent price!! Really recommend!!!"