"It is a beautiful property in the center of town and very convenient. The food in the restaurant and bar are both excellent. Really no complaints."

"The staff was great, the location excellent if you have a car. The gym was a little outdated."

"The property was clean, view was beautiful, location perfect and staff were excellent! The room was great and spacious. The breakfast was also very good. Our only complaint was that we spent extra money on this hotel for a particular room which was to include a loveseat and a large tub wth a view (both clearly shown in a picture when we reserved). Our room did not have the large tub or the loveseat. The room was excellent, however, we paid the extra money for these amenities and did not receive...

"We had a great stay! Inis, the receptionist at night was so helpful and patiently answered all of our questions. The hotel is close to everything in a safe location. The breakfast was outstanding. The only issue was the rooftop pool was being cleaned when it was supposed to be open so we couldn’t take advantage of that amazing view."

"Hotel was in walking distance to many places in the city. Amenities were very adequate. Front desk staff and custodial staff were extremely pleasant and helpful, even arranged taxi for us. Breakfast was very good, offered an excellent variety of foods, and a continental breakfast beginning at 5 am for folks with early departures. Dining room supervisor was helpful in getting ice for me. One waitress was quite unfriendly. I highly recommend this hotel."

"Amazing place to stay in Furnas!!! After hours "exclusive" access to two main attractions on the island - thermal pool and botanical garden - is something no other place can compete with. In addition it is a beautiful, high-end artdeco hotel in immaculate condition and great staff. Great restaurants on premises, though places in town are great too - much cheaper and way more authentic."

"This hotel is spectacular. Every room is visually curated and stunning. The space was clean and the amenities were gorgeous. I truly have nothing bad to say and think the 8.8 rating is lower than it should be. A must stay!"

"Great location and quaint, simple room! Breakfast was very good. The phenominal staff were extremely helpful!"