"Water park and all restaurants are closed Monday-Wednesday. Which was not disclosed when we booked. We booked our stay for our sons birthday for the water park, so our overall experience was disappointed. "

"Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very...

"Clean room "

"Only stayed one night. Was traveling to someone only to catch a 6am flight the next morning. Hotel was very clean, staff was very friendly. Did get a chance to go to the bar that night, it was great! Food at the bar was lovely, drinks were awesome!"

"The accessibility ramp in front is chipped , my nephew tripped and fell. It needs to be fixed"

"While the staff were wonderful and the hotel itself was lovely, we will never be back between seasons. The room was between 75-81 degrees the entire time because they had not switched their system over to AC yet. Their recommendation was to open the window. This presented us with loud Street noise until the early hours of the morning, the sunrise, which made the room at least 5° hotter, and the inability to close the curtains in the room. They also offered a fan but then we were notified that...

"High end service and Spa…"

"This is an amazing place in the town of Woodstock but you feel like you are out in the country listening to a waterfall and creak flow by. We had a great time. "