"Nice experience"

"A low grade place pretending to be upscale. Unhelpful staff, water damaged bathroom, stained carpet, rabit warren layout, seemingly miles walk to my room. An ok butter chicken dinner in the bar."

"The kitchen staff was good but the cleaning was terrible, there was milk left in one of the mugs from the previous customer, hairs in the bath, wet floor in the bathroom, medicine tablet in the bedroom, no cleaning was done at all."

"It was great"

"avoid this hotel DIRTY&UNSAFE is an understatement"

"Splendid service, as usual Thanks"

"We have stayed at this hotel before and found it delightful. However, this time we discovered something we hadn't realised before: the soundproofing is totally inadequate. We had a construction worker in the room above us. At 10pm not only could we hear every word of his telephone conversation, but the floor between us was so thin that we could also hear the sound of the person he had on speakerphone. We were then woken up in the middle of the night with him having a conversation with...

"Great location"

"A beautiful hotel, grounds and local amenities"

"Hi..it is a genuine spa-hotel...not a hotel with a spa. Healthy food (but also wine etc..) and it was delicious. Staff and amenities were solid and the rooms were 'fine' nothing over the top...but they do have Elemis lotions and creams in massive containers to use so even if you're not in the spa you feel like you are !!!"

"."

"We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well...