"Limpio, personal bien amable y desayuno rico."

"Rooms was ver small. It was centrally located to what we wanted to do."

"The location across the train station was very convenient. The room was not at all cozy or similar to what I had booked. Also there was no air conditioning with very temps."

"The hotel location is quite good, very easy to get around. The room is spacious, clean and comfort. The breakfast is so good with lots of choice. Staffs are helpful and friendly. Highly recommend this hotel to everyone."

"The location is outstanding! Old town Lucerme is gorgeous and you're in the heart of it with many sites and restaurants ose by....many close early! Our room was on the 5th floor all by itself with a stellar patio we enjoyed. "

"Stayed 1 night in May 2026. Location was ok - we took bus from train station to Casino-Palace stop and then walked the remainder. Hotel is located up hill and could be difficult to access by foot with heavy luggage. Room was a good size and had beautiful panoramic views of the lake and city. No air conditioning, but with windows open and using provided fan, we were comfortable. Would have preferred to receive Lucerne visitor pass prior to check in so we could have used it for the bus ride...

"Love the area, attractions are walkable. Old town Luzern is dreamy. The room just gets warm coz it was heatwave, but there was a fan but not enough to cool the room."

"I had not hot water 2 days"