"Unless you like to walk with bags from a distant public parking and take your bags up the stairs to the front desk, it was really troublesome to us. This hotel is located in a street that is walkable only. The hotel instructions were to drop off the bags at the main door, but after doing that we were told by front desk that most likely we will get a 200e ticker because there were cameras filming on the street. We park our vehicle at the public underground parking in especific a parking reserved...

"Tuvimos un problema con la página web y nos rehubicaron muy rápido y con un servicio de atención al cliente excepcional y muy profesional "

"Welcoming staff dog friendly and parking felt safe"

"Staff in the cafe downstairs were excellent very friendly and spoke some English enough for us to get what we wanted. Also served our first proper hot meal in 3 days "

"This place was great. We stayed in a beautiful clean comfortable room with a balcony and kitchenette, at a great price. We stayed in one of their Pamplona properties. We will definitely be checking out their others when we get to Madrid and Malaga. They don't have customer service staff at the location but any messages we sent them through WhatsApp were answered promptly."

"Petit déjeuner en self un peu onéreux mais possibilité offerte d'y préparer un pique-nique. Diner servi avec le sourire et très copieux."

"The restaurant is convenient and good, staff is very friendly, a nice atmosphere"

"The hotel was beautiful and clean. The breakfast bar was very nice with a good selection of ham, cheese, and drinks. The staff, especially the manager, was friendly and extremely helpful with an issue I had. Thank you again for your help. I don’t think I will be visiting Pamplona again but if I do I won’t hesitate to stay at the Villava."