"Location was ok about 13 minute walk to train station, lobby seamed understaffed and there was always a wait to talk to them. On our last night all rooms in our bookings were locked out and had to renew the cards. There’s zero amenities in the rooms, no safe( had to switch rooms to get one), no tissues, no charging outlets by either side of the beds had to charge at the desk, no hair conditioner, you get one bottle of soap that is hair body and handwash! No kettle or coffee or fridge in the...

"Clean cozy room. Easy walk from the train stations. Close to restaurants and lots of Line bikes to ride around and I was able to watch World Cup from my room. Let’s gooooo"

"I really liked the hotel and will come back again! It was clean, and nice room with the good location and nice breakfast!"

"Our experience at this hotel was extremely disappointing and we would not recommend it. We were charged €200 for alleged damage, but there was no actual damage. The only thing mentioned was a very small mark on a decorative item in the room. It was a minor issue and did not justify such a high charge. We asked for proof and an itemised receipt, but no clear explanation was provided at the time. Another issue was the two bottles of water placed in the fridge without informing us that they were...

"Easy access to Malpensa airport for departure flights. The shuttle is not free, 5 euro per person and you have to make a reservation. If you are arriving by the train call ahead to reserve the shuttle for pickup. The hotel offers a complete breakfast bar in the morning and it was fully stocked and well attended."