"staff were so friendly & made every effort to interact with us, we were upgraded which was a pleasant surprise. "

"Staff were really helpful and friendly. Hotel is in a great location. Room was a great size and excellent value for money."

"Stayed 1 night at the Royal Hotel. Very convenient location just a 5 minute walk into the centre of Ross on Wye. Lovely hotel with easy check in. We had a spacious double room which was clean and had all the amenities you needed. The staff are lovely and friendly and nothing is too much trouble. Nice bar area and the food is very good( superb breakfast) Highly recommend this hotel. "

"Everything was very good"

"Excellent service throughout "

"A great place to stop plenty of character and very friendly staff good food and a great selection of drinks "

"Well looked after thank you9"

"Clean and airy room. Very comfortable bed. We would definitely stay here again if in the area. Plenty of parking space, friendly staff, good value."

"The staff were exceptional. The room was large and well supplied with amenities including a small fridge and bottled water"

"Good location in the center of the city, the staff are wonderfully friendly and helpful. Air conditioning during a UK heatwave was just amazing!"

"Nice old historic building with the quirks of charms to go with it. The beds were very comfortable and the room had fans to help with the heat of the summer. Classic style pub attached to the property and a decent sized pub garden to go with it. Staff were very helpful and friendly throughout. I think this was the stand out part of the stay. Had the carvery on one of the night there and have to say it was superb. Would definitely consider stay here if in the area, or going to the Royal Welsh...

"The only criticism is the shower which was tiny and had awful water pressure. "