"Good to stay"

"I stayed at Found Hotel Santa Barbara Series by Marriott (Room 357, April 2–5), and this was a serious safety issue. The balcony railing was broken — one of the vertical slats was loose and created a large gap. My child almost fell through it. The only reason nothing happened is because I was standing right there. This is not a small maintenance problem — this is dangerous and unacceptable, especially for a Marriott-affiliated property. I have photo evidence and will be reporting this. Please be...

"This place is Great! We really enjoyed our stay and it was very pleasant."

"We had a nice stay at this hotel. The rooms were clean and well-kept. The staff was friendly and helpful, which made our stay comfortable. Breakfast didn’t have a huge variety, but everything was fresh, tasty, and nicely prepared — it was more than enough. Overall, we really enjoyed our stay and would happily come back again."

"The “Terrible”overall rating is due to the manager, M.R. We asked if we could check in 55 min early. M.R. stated that there was a room available but the early check-in fee would be $20.00! What a complete turn off. $20 for a “early” 55 min check-in. If M.R. is a reflection of this hotel’s management / ownership, this may be a place you might want to avoid. However, the rest of the staff, especially the breakfast lady, were marvelous. Maybe they know that they have some making up to do."

"The breakfast was ok, I was expecting better quality. I did appreciate that they had coffee available 24/7. It was also nice that the pool was heated, I was able to swim with my kids at 9am!"

"Parking was easy and secure. Staff was very helpful. Unfortunately the property had a power outage during the night and still had no internet when the power was restored. "