"The place was clean, the staff were friendly and helpful. Nice big lounge area. I enjoyed my stay and it is beautiful overlooking the river. It was quiet even though the street in front was busy. Blackout curtains are there if you need them. There was extra pillows and blankets if needed but I didn’t. I liked the bathroom. There was shower gel but no shampoo or conditioner which was fine because I brought my own but it is handy to know that. It is in the old part of town which is lovely. It was...

"El hotel es grande y espacioso, tienen en el hall una máquina para que te hagas cafés, infusiones, chocolate... gratis. Menudo detallazo!!! La atención del personal, de diez. La habitación grande, luminosa y limpia, el baño, Ideal. La ubicación excelente. No tiene ni un pero. Nos alojaremos aquí cada vez que vengamos a Vitoria."

"a bit far from the hub of activities, but bus access to city centre was excellent and easy to use. the food/drink options within 2 minutes walking were excellent, as was the breakfast provided at the hotel."

"Excellent accueil en fin d'après-midi d'une jeune femme extrêmement professionnelle, au bon sens du terme c’est-à-dire chaleureuse tout en étant précise, attentionnée et comprenant ce que souhaite et dont a besoin un client. Café offert à la machine du rez de chaussée. Autres gratuités : Dans la chambre café, thé, chips et barres chocolatées. Chambre upgraded premium très grande."

"La habitación muy bien la cama muy grande y super comoda"

"Hotel é otimo. café da manhã excelente e o pessoal super ordial. consegue estacionamento em frente ao hotel sem problema algum, proximo ao centro da cidade. "

"Très satisfait et à proximité du centre-ville "

"Clean, away from downtown"