"Our room matched the photos and the hotel description. It was located on the ground floor, but unfortunately there were no security bars on the window. As the temperature was over 30°C on the day of our stay, we couldn't leave the window open while we were away from the room. In addition, the shower drain was clogged. However, the front desk manager handled the situation exceptionally well. He immediately offered us a different room at no extra charge. The new room was larger, in a much better...

"Few minor wares and tears - like broken socket and furniture, but overall we had a fantastic experience"

"Muy buen hotel y buena ubicación"

"Hébergement à proximité d’une épicerie, pharmacie et resto. Shampoing et savon, brosse à dents compris dans la chambre. Accueil très chaleureux."

"There are beautiful sitting areas on each floor. The breakfast has a great variety. The staff warm and welcoming. There is no air conditioning but if you ask, you can get a fan which does the trick in the summer. We would definitely come again."

"The check in and breakfast are across the street. Breakfast was great and the staff was very helpful. Our room was exactly what we needed. I would have liked a clear path to get to the trail behind the hotel or patio chairs to enjoy the back area."

"Renovated and clean rooms, friendly staff and good included breakfast"

"What a wonderful experience at this hotel. Staff is great, breakfast and afternoon treats are top tier. Great home base to visit the North Tyrol."

"The room itself was nice and the hotel is in a great location. The hotel amenities ARE NOT INCLUDED. Be aware that if you want to use the hot tub/pool/sauna, you must pay PER HOUR and by reservation. Depending on the time of day it cost 15-30 euro per person. This was unclear from the Expedia listing and the hotel’s website. Granted, the spa area is quite nice-we ended up paying for it. The staff on arrival was ambivalent at best. We could hear her in the back when we came in but she did not...