"The room was great and clean. It look a long time to check in and the staffing at checkout were on their phone and delayed to answer our questions"

"I had a hard time controlling the air conditioner and actually had to turn it completely off because the room was too cold. The staff forgot to give me another soap for the sink the second day."

"The room was clean. The staff was nice. I didn't have hotel breakfast. The air conditioner was sufficient. "

"I lodge 8-10 guest at your hotel. When the guest arrived the front desk staff that was doing overnight was nor friendly. The room do not even have iron to press cloths. Breakfast they wanted to buy was terrible. They did not enjoy their 2night stay at all."

"Hice una reservación a la 1am, cuando llegue no me quisieron dar habitación sino hasta el check in 3 o 4pm porque estaban sold out.. pedi que porfavor me devolvieran el dinero para buscar otro hotel y no quisieron. Escribi a expedia y en teoria ellos estuvieron llamando al hotel para tramitar el reembolso y el hotel no quiso contestar. Se agarraron que la tarifa no era reembolsable pero expedia me dijo que me iba a solucionar si el hotel contestaba y accedia, y el hotel no quiso contestar....