"We mostly like everything about the stay, apartment size, amenties, location and proximity to Interlaken OST station. We were disappointed by the attitude of the restaurant staff at the hotel, especially one male staff member who seemed particularly rude. Either the staff need etiquette training or English language training. “I don’t care” is how this male staff member reacted to a situation. I have never heard any hotel staff member , anywhere in the world."

"This hotel claimed to have AC, but the AC was barely working in our rooms. In addition, there was a live bug on our bed and the hotel staff was unable to do anything about it. We suspect it was a bed bug. They did not have a mini fridge in the rooms. The staff was nice, but the hotel is far from full service."

"No air conditioning and the windows were directly across from another building rooftop where they smoked so we couldn’t open up the windows to cool off. Brutal nights sleep in the summer heat."

"By 9pm and the only option for dining is town. It’s a 25-minute hilly walk and buses stop running before 9pm. The hotel had a vending machine that had 5 CHF instant noodles and a self-service kitchen that had a kettle. Not the best option, but it worked. If staying here, plan your meals better considering the location from town/other restaurants."

"The quilt on the bed is not comfortable. Breakfast is good!"

"For the price, terrible hotel. I know everything is costly in Switzerland, but this hotel was way too expensive for what it was. The room smelled like damp mold. No AC. The towels were dirty. The walls and floors looks like they've sustained water damage over the years. There were ants inside the room. No garbage can and the staff didn't pick up the trash either. The best was making so much noise just by changing position... The location is really good, the views are amazing, the staff is really...

"Good breakfast"

"The view from the corner balcony was amazing and dinner on the Deck was perfect. Wonderful staff!"