"Hi! The receptionist was very rude and overcharged me for a junior suite."

"We mostly like everything about the stay, apartment size, amenties, location and proximity to Interlaken OST station. We were disappointed by the attitude of the restaurant staff at the hotel, especially one male staff member who seemed particularly rude. Either the staff need etiquette training or English language training. “I don’t care” is how this male staff member reacted to a situation. I have never heard any hotel staff member , anywhere in the world."

"No air conditioning and the windows were directly across from another building rooftop where they smoked so we couldn’t open up the windows to cool off. Brutal nights sleep in the summer heat."

"Great location, close to grindelwald terminal amd grund for easy access to trains and cable cars. The included breakfast and local bus pass, only increased the value of thos place. Would highly recommend!"

"Room is clean, breakfast is super good. Location is convenient. The hotel is in a very beautiful neighborhood. Mountain View’s."

"Good breakfast"

"The breakfast was fair, not great!"

"Great location and great staff in one of the most beautiful places in the world. Was a little warm in the days we were there and central AC or even a mini split AC unit would have gone a long way but still an awesome time!"