"All good except no fridge and kettle in the room. But the location is perfect."

"Good"

"The hotel itself was good, and overall we had a pleasant stay. However, I would advise future guests to be very careful with the cancellation policy. Our reservation was advertised as fully refundable, and we canceled well before the deadline, yet we were still charged for both the canceled reservation and the reservation we actually used. This created a very frustrating situation and required additional follow-up. Other than that issue, the hotel was comfortable, clean, and met our...

"Excellent stay from start to finish. The location is perfect, especially for exploring Grindelwald and the surrounding mountain areas. The breakfast was outstanding with plenty of options, and all the common areas were spacious, spotless, and very well maintained. What stood out most was how much thought had clearly gone into guest comfort. Everything felt welcoming, organized, and designed to make guests feel relaxed and cared for. We genuinely felt well looked after during our stay. One of...

"This hotel is a disaster, first we had to drag our luggage over a kilometer UPHILL in the mountains from the train station. No mention of this ahead of time. No public transport to the hotel! Once we got there the reception was cold and unfriendly. I mentioned that it would have been helpful to know that we would have to walk (in the rain, but not their fault) to the hotel. She just said that most people who stay there have cars. I’ve been traveling in Europe a lot and only rarely have a...

"Well located in Interlaken West. Just a block away from train and buses. Beautifully situated between 2 beautiful rivers, downtown and nice restaurants and bars. Staff was very friendly. I would stay again"

"The hotel staff were very friendly. Our room was on the 4th floor. It was large with two rooms, a table and four chairs. Tv in each room . The room was clean and tidy. There were two doors out onto the balcony which has most beautiful Mountain View. There was plenty of choice for breakfast. I would thoroughly recommend this hotel, the location was slightly uphill and close to the shops, restaurants and only a short walk to the train station. The views were amazing and we would come back if...

"View - view from the front of the hotel is stunning. The Deck - Hotel’s restaurant which is actually a Deck overlooking mountains. It is in front, outside the hotel and is gorgeous. Staff - courteous and polite Huge shout out to - Daniel, Natalie, Pedro, Louis, John. Rooms are nice, I booked with the forest view. Mountain view rooms are more expensive. Check size of the room before booking. They have foosball table, board games, billiards table. Self laundry service for CHF 10."