"Wir hatten reserviert für 3 Personen. Als wir ankamen, hat uns eine sehr gelangweilte und unfreundliche Dame empfangen. Haben uns nicht wohl gefühlt. Als wir ins Zimmer kamen bemerkten wir, dass das 3. Bett noch nicht gemacht war. Es war so vorzufinden wie vom letzten Gast hinterlassen. Nachdem wir es ihr mitteilten, überzog sie zwar das Bett neu, geputzt war das Zimmer aber nicht (Dusche, ect.). War unser erster Tag in Armenien, hat einen sehr schlechten ersten Eindruck gemacht."

"customer care and communication could be improved. too many random policies and strict timing in a relaxation resort and a bit of hostile attitude of almost all staff except the reception team should be improved. the indoor pool was not that appealing for adults and yes you need slippers to walk around there inside. the outdoor pool and bar was pretty good. the actual water part advertised is quite a walk away and they need daily paperwork to let you in! it is a different business. there was...

"Very friendly staff, clean rooms, excellent location with links to the city centre. "

"I couldn’t find the hotel"

"Friendly staff clean rooms! Thanks for having us. "

"A huge benefit is a transfer that picks you up even if you arrive at 1 a.m. People are friendly and welcoming. There’s little breakfast included."

"It’s really ok for the money. I suggest for budget travellers."

"Friendly amazing stuff, modern clean room, bathroom, 16th floor balcony with views…"

"Good"