"Staff very welcoming and attentive. Room clean, breakfast delicious and dinner delicious"

"My problem is probably mostly with Expedia. I didn't tick the box saying that I wanted a pet-friendly hotel, but the staff informed me after arrival that all their rooms were of that nature, and they didn't respond to a request via the Expedia website for a pet-free room prior to my setting off. It was clear efforts were made to minimise the effect of their policy on cleanliness but nevertheless it wasn't what I'd have chosen, if clearly informed."

"My husband and i stayed 2 nights, the hotel was amazing could not fault it everything was just amazing. Would recommend it very highly a hidden gem. Staff attentive, food lovely."

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Very clear instructions how to sign in. Room was lovely with a view of the sea and very good value for money! They even let me know that the carpark was going to be out of use due to the local festival taking place in the carpark. Only slight issue was the very good selection of books available that I couldn't possibly read in one night!! 😅! All in all a very nice place! 👍"

"Close to the town centre just could do with a little updating"

"Only used the hotel for bed and breakfast. The room and bed were clean and comfortable. The dining room was impressive and had some history attached to it. The service was responsive at breakfast and kindness and understanding shown to a nervous 6 year old. The free public parking at the rear of the hotel worked well and the proximity to the town and castle and gardens."

"This was not a B&B as advertised. This was a grim, empty beach house where the owner, who lived an hour away, remotely answered the doorbell to tell guest how to find their keys. The only good thing to say about it was that the owner refunded my money promptly when I frantically was able to find proper accommodations."