"Clean room with everything I needed!"

"I have stayed here several times now. On arrival had a long wait to be checked in. Nobody was on reception. When they finally turned up there was no apology for the wait. Room as expected but I thought this time it was looking very tired. Badly chipped paintwork. Dirty marks on carpet. A stone from a fruit from previous guest on floor. Bathroom was in need of refurbishment. New silicone and definitely a new shower tray. The silicone was particularly dirty. Bed was comfy and clean. Fan was...

"I had a great stay at this hotel for the night. Very clean, comfortable beds. Clean shower. Could connect to the TV to watch the likes of YouTube or watch normal channels. Room service, although I didn't use this. A lovely restaurant with lovely food..and the staff were fantastic. Even checked me in an hour early. Thank you so much for a lovely stay and I highly recommend booking."

"Great room and hotel Staff friendly and helpful"

"The room was clean but a few issues I found brown marks on the door frame of the bathroom maybe make up ? Also on the table there was stain drink cup marking and the shower glass has all marks on it there was cobwebs around lamps and bedside lampshades was dusty dirty and marked and one lamp didn’t work. The staff was lovely very helpful and friendly. Breakfast was lovely shame there was no tomato’s and only fault was the orange juice was warm. And staff was a bit slow at putting new fruit and...

"The staff at the Old Mill are really friendly and helpful. The Italian restaurant is pleasant with a nice outlook next to the canal and the food is nice. The breakfast is basic continental but perfectly adequate. The location is good only a 10 minute walk to the canal that takes you all the way in to the centre of Bath and is a lovely walk. Our room at the Old Mill was perfectly fit for purpose however is in need of some decoration. It could have been cleaner, we found cobwebs over the bedside...

"We were given a disabled access room, despite me booking a standard double room. There for 2 nights a no housekeeping at all! Very disappointing!"

"."