"Staff were super friendly and we had everything we needed for our stay. The only slight downsides were that you can hear a lot of noise from the road and people walking down the corridor, thin walls and windows! The room also smelt slightly but not horrendous"

"Great Hotel, perfect location for getting around down town. We had a vault room and were very pleased with the amount of space and quality of the fixtures. The bed was very comfortable and had USB sockets for charging, very important for US travelers so we don't need a UK adapter. If I was staying longer, I might like a more comfortable sitting chair for TV, but it wasn't an issue this time. The only issue was we didn't realize until morning, that we didn't have caffeinated coffee for the...

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Super hotel great room great food great staff what else do you want!!"

"Very helpful staff. Room was very clean Perfect location for out stay"

"Ok clean and location was good . I stayed in a ground floor room facing the gravelled car park . The heat wave meant I needed to open the windows. Cars parked right outside my window was not great sadly. Very hot conditions. Couldn’t open curtains in the morning to get dressed due to lack of privacy . People leaving and arriving in the car park."

"Perfect place to stay for Bristol trip. Stayed 2 nights and couldn’t fault it. The rooms were spotless, the bed was comfy, and the shower was hot with great pressure. Staff at reception were super friendly and gave us great local food tips. The location made it easy to walk the local retail park and train station in 12 min. Breakfast has everything you need to start the day. Special thanks to customer assistant for her support during checking in. Great value - will book again next time I visit...

"This hotel is a good option for a weekend away. Our room was clean, comfortable, and had everything we needed for a pleasant stay. Breakfast was okay, although it could be improved by offering more savoury options and a wider selection overall. Overall, we had a nice stay"

"Everything was great! Staff, location, quiet, room layout beautiful, great bathroom/shower. Wonderful English breakfast. Perfect!"

"Excellent in all areas the staff were super polite and helpful"

"The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing. Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit...