"All great."

"Upon arrival just after 4pm, I was given Room 24 which was on the ground floor, directly adjacent to the dining area without soundproofing but an open doorway. Also in the adjacent rooms were numerous foreign (migrant?) families with children running up and down the short corridor, and plenty of door knocking and chatting loudly in the corridor. I complained to the reception staff (man instead of the young lady who checked me in), he apologised and moved me to another room on 2nd floor, plus...

"peacefull area with great views of the surrounding area"

"Friendly staff, great location if travelling with luggage as hotel is directly across from train station and easy walk to Bath ruins and amazing Therma Spa. Amenities and dining all around. Accommodations were great! Great space comfortable beds, pillows and linens. Neat and clean. Great character in building. Amazing breakfast included as well. "

"Room wasn’t cleaned, 1 towel left in room, paid £10 to upgrade as couldn’t see tv in 1st room, then paid extra for a new room which wasn’t cleaned or fresh towels or vacuumed and not one drop of hand soap or shower gel, asked for £10 refund and still nothing"

"Iady behind the bar serving evening meal was brilliant. A Caribbean lady I think. Very polite, couldn't do enough for you. "

"We didn’t have any breakfast … meeting up with family "

"Tv in room did not work Curtains dirty Staff really helpful and friendly "

"Beautiful old building with a lovely room that was a really good size. Some things needed a bit of an update but very pleased for what we paid. Staff were lovely and nothing was too much trouble "

"Large bedroom, friendly staff, good breakfast"

"Property was good. Room was clean but bed wasn’t the most comfortable. My room also did not have great service or wifi. "

"Relaxing and well laid out Spa and gym. Very friendly staff and very welcoming Plenty of parking Rooms were warm and comfortable "