"This is our 2nd time returning. And as just like last year, The staff was amazing. Our room was clean and the bed was very comfortable. The water pressure in our shower was very weak but we notified Mateo the manager and they took care of it immediately.Turns out some calcification built up but they removed it and then the shower pressure was perfect. Theres a good amount of food options on the menu (some new ones too)but we really enjoyed the burritos & quesadillas the most. Plus, the kitchen...

"La estadia en familia en este lugar acogedor fue una nueva experiencia. Sus habitaciones impecables, una vista única del lago. Su personal muy amable. Y muy cerca del parque Cerro Verde. Al personal en especifico, Gracias por su atención."

"Very unique and lovely hotel."

"Very beautiful hotel "

"I loved everything about my stay. The room was spotless and very comfortable, the garden was beautiful and well maintained, and the service was excellent. The staff were extremely kind, professional, and attentive, which made the experience even better. I would definitely stay here again!"

"It was a very nice place, we stayed on the third floor that had a great view. Loved the decoration al around the hotel. "

"Everything was amazing. Staff was great"

"Great and flexible service!"

"Se aceptan mascotas e il personal mucho util."

"Everything was great, my only issue is that the walls are a bit too thin. You can hear almost everything. Breakfast and staff was great. Decor is classic and has a colonial feel. A bit like an Hacienda. "

"Really nice"